We are a leading dental clinic committed to providing high-quality dental care to our community. We take pride in our patient-centric approach, state-of-the-art facilities, and a team of dedicated professionals. We are currently seeking a dynamic and organized Dental Front Desk Coordinator to join our team and contribute to our mission of promoting oral health and wellness.

Responsibilities:

• Patient Interaction:
• Greet and welcome patients in a friendly and professional manner.
• Assist patients with the completion of necessary forms and paperwork.
• Schedule appointments and manage the appointment calendar efficiently.
• Answer incoming calls and address patient inquiries or direct them to the appropriate department.
• Insurance Coordination:
• Verify and update patient insurance information.
• Process insurance claims, pre-authorizations, and follow up on outstanding claims.
• Provide clear explanations of insurance coverage and financial responsibilities to patients.
• Administrative Support:
• Maintain and update patient records accurately in the electronic health records system.
• Handle billing and financial transactions, including processing payments and issuing receipts.
• Ensure the waiting area is clean and organized, creating a welcoming atmosphere for patients.
• Assist with general administrative tasks as needed.
• Team Collaboration:
• Collaborate with dental professionals, dental assistants, and other staff to ensure seamless patient care.
• Communicate effectively with team members to relay important information and updates.
• Problem Resolution:
• Address and resolve patient concerns or issues promptly and professionally.
• Work with patients to find suitable solutions for scheduling conflicts or financial challenges.

Requirements:

• Proven experience as a Dental Front Desk Coordinator or in a similar administrative role within a dental practice.
• Strong communication and interpersonal skills.
• Proficiency in dental software and electronic health records systems.
• Knowledge of dental insurance processes and terminology.
• Excellent organizational and multitasking abilities.
• Ability to handle confidential information with discretion.

We offer Competative pay, medical, dental, vision, vacation, sick pay and 401K.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person